Privacy Policy

At Malachee Spices, we respect your privacy and are committed to protecting the personal information you share with us when you visit our website, contact us, or place an enquiry or order.

This Privacy Policy explains what information we may collect, how we use it, and how we protect it.

1. Information We Collect

Depending on how you interact with us, we may receive information such as:

• Your name
• Phone number
• Email address
• Delivery address, where required for an order
• Product and order details
• Information you provide through enquiry forms or WhatsApp

2. How We Use Your Information

We may use the information you provide to:

• Respond to your enquiries
• Process and coordinate your orders
• Communicate with you regarding products or orders
• Provide customer support
• Handle distribution, retail or business enquiries
• Improve our products and website experience

3. WhatsApp Communication

Malachee Spices may use WhatsApp to communicate with customers who choose to contact us through WhatsApp. Information shared through WhatsApp is also subject to WhatsApp's own terms and privacy policy.

4. Payment Information

If payment is made through a third-party payment service, payment information may be processed directly by the relevant payment provider. We do not intentionally collect or store complete card, UPI or banking credentials on this website unless expressly stated otherwise.

5. Sharing of Information

We do not sell or rent your personal information. Information may be shared with service providers or business partners only when reasonably necessary to fulfil an order, provide a service, process communication, or comply with applicable law.

6. Data Security

We take reasonable steps to protect the information provided to us from unauthorised access, misuse, alteration or disclosure. However, no method of transmission or electronic storage can be guaranteed to be completely secure.

7. Cookies

Our website may use basic cookies or similar technologies to support website functionality and improve user experience. Third-party services used on the website may have their own cookie policies.

8. Third-Party Links

Our website may contain links to third-party websites or services. Malachee Spices is not responsible for the privacy practices or content of those third-party websites.

9. Your Choices

You may contact us if you want to know about, correct, or update personal information that you have provided to us, subject to applicable law and reasonable verification requirements.

10. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our business, website, services or applicable legal requirements. Any updated version will be published on this page.

11. Contact Us

If you have any questions regarding this Privacy Policy, please contact us: