Terms & Conditions

These Terms & Conditions govern your use of the Malachee Spices website and your interaction with us regarding our products, enquiries and orders.

1. About Our Website

This website provides information about Malachee Spices products and allows customers and business partners to contact us regarding products, orders and enquiries.

2. Product Information

We make reasonable efforts to ensure that product descriptions, images and other information displayed on the website are accurate. Product images are provided for representation and actual packaging may vary slightly.

Product availability may change without prior notice.

3. Orders

Orders or enquiries made through WhatsApp, phone, email or any other available communication channel are subject to product availability and confirmation by Malachee Spices.

An enquiry or WhatsApp message does not automatically constitute an accepted order until the order details are confirmed by us.

4. Prices and Charges

Product prices, delivery charges and applicable taxes or other charges, where applicable, will be communicated or displayed before the order is confirmed.

5. Payments

Where payment is required, customers must use the payment method communicated or provided by Malachee Spices.

Customers should not share passwords, OTPs, PINs or other confidential banking credentials with Malachee Spices representatives.

6. Delivery

Delivery timelines may depend on product availability, delivery location, courier availability, weather, public holidays and other circumstances beyond our reasonable control.

7. Cancellation

Customers may request cancellation as soon as possible after placing an order. Cancellation requests are subject to the status of the order and whether the product has already been processed or dispatched.

8. Returns and Refunds

Returns and refunds are governed by our Refund & Cancellation Policy .

9. Website Content

Website content, including text, graphics, photographs, logos and branding, belongs to or is used by Malachee Spices and should not be copied, reproduced or commercially used without permission.

10. Prohibited Use

You agree not to misuse the website, attempt to gain unauthorised access, interfere with its operation, or use the website for unlawful purposes.

11. Changes to These Terms

Malachee Spices may update these Terms & Conditions from time to time. The updated version will be published on this page.

12. Contact